Support

Write to us. Include the log row, not the issue body.

Email [email protected]. The mailbox is monitored on New Zealand business days (weekdays, excluding New Zealand public holidays).

Support is provided by Notified Limited, New Zealand. Start with the troubleshooting section if a message did not arrive.

What to include

Your Atlassian site hostname.
The rule name, and whether the licence is active.
The time and HTTP status from the delivery log. The log has no issue text. Please do not paste issue descriptions, comments, or webhook tokens into the email.
What you expected to see in the Google Chat space.

Send vulnerability reports to the same address. The security page explains what is useful to include.